Personal Web Space FAQ

1. How do I activate my personal web space?
2. How much space do I get?
3. Can I purchase more space?
4. Can I use CGI or PHP scripting?
5. How do I upload files?
6. How do I retrieve/change my username and/or password?
7. I have more questions!

Q1: How do activate my personal web space?

A: Please click here to activate your personal web space.

Q2: How much space do I get?

A: There is a 100 MB quota on your personal web space account.

Q3: Can I purchase more space?

A: Yes. You may purchase extra disk space in increments of 100 MB for $5.00 per month.

Q4: Can I use CGI or PHP scripting?

A: You must upgrade to a paid hosting package to use CGI or PHP scripting.

Q5: How do I upload files?

A: You will need an FTP Program to upload files. The steps for uploading files to your personal web space are as follows:

1. Start your FTP program and make sure the following values are in the appropriate place:

2. Once you have set up your FTP program, connect to the FTP server and upload your files.

Vianet Users: Please upload your files into the html directory
Efni Users: Please upload your files into the www directory
Muskoka Users: Please upload your files into the public_html directory

3. After all of your files have been uploaded, you'll be able to view your website. Type the URL of your personal web space into the address bar of your web browser (for example, http://users.vianet.ca/yourusername or http://users.vianet.ca/~yourusername) and your site will appear. If you didn't include a page called "index.html", or "index.htm" you'll have to type the name of the HTML file that you want to look at the end of your personal web space address. (http://users.vianet.ca/main.html).

You should test your site to be sure everything works. Please keep in mind that files you have uploaded are case sensitive, meaning that if you name a document Main.html, typing in "main.html" may not work.

Q6: How do I retrieve/change my username and/or password?

A: Please contact Vianet Technical Support at 1-800-788-0363 to retrieve/change your username and/or password.

Q7: I have more questions!

A: Please fill out our Online Support Form or contact Vianet Technical Support at 1-800-788-0363.