Promotional graphic for vianet Webmail featuring the text 'NEW & IMPROVED' with an envelope logo and various email icons on a blue background.

We're thrilled to unveil the next generation of Vianet Webmail! Get ready for a seamless email experience with a sleek, modern design, enhanced security features, and a significant boost in overall usability. We've listened to your feedback and made substantial improvements to make your online email client smoother and more efficient.

Access The New Vianet Webmail:

https://webmailn.vianet.ca/

What's New and Improved?
  • Modern, Intuitive Interface: Enjoy a clean, minimal design that is much improved and simple to navigate.
  • Enhanced Security: We've implemented the latest security protocols to keep your emails and personal information safe and secure.
  • Improved Performance: Experience faster loading times and smoother operation, making your email experience more responsive.
  • Enhanced User Experience: We've streamlined key features and improved overall functionality to make managing your emails easier than ever.
What to Expect:
  • All emails in your inbox or saved in other folders will be available in the new Webmail interface.
  • Detailed email notifications with clear instructions on how to import your existing Contact List.
  • Easy-to-follow instructions and video.
  • Dedicated technical support team available to assist you throughout the migration.
Seamless Migration: Your Path to the New Vianet Webmail

Over the next three months, we will be decommissioning the older platforms and working with all users to move to the new Vianet Webmail platform. To ensure a smooth transition, we will be migrating users from our three existing webmail portals.

Importing Existing Contact Lists

Depending on what portal you use there are different methods to import your existing Contact Lists over to the new webmail.

If you're using this login portal:
- You will need to get in contact with our Technical Support team at 1-800-788-0363 and they will assist you with importing your Contact List over to the new Vianet Webmail.


If you're using this login portal:
- Please follow this helpful support video to import your Contact List. If you require further assistance our Technical Support team can help at 1-800-788-0363.




If you're using this login portal:
- No further action is required. Your previous Contact List with automatically over to the new Vianet Webmail.


Staying Safe During the Migration: Security is Our Priority

We recognize that any change might cause you to question email legitimacy. For your security and peace of mind, please feel free to call us directly to confirm the authenticity of any email claiming to be from Vianet. Our team is ready to assist you.

To ensure your safety during the migration to the new Vianet Webmail, please be aware of the following:

  • Official Communication: All official communications regarding the migration will come from verified Vianet email addresses (e.g., @vianet.ca). We will never ask for your password or other sensitive information via unsolicited email or phone call.
  • Phishing Awareness: Be cautious of phishing attempts. These are fraudulent emails or websites that try to trick you into revealing your personal information. Look out for:
    • Suspicious sender addresses.
    • Suspicious sender addresses.
    • Urgent or threatening language.
    • Requests for sensitive information.
    • Links to unfamiliar websites.
  • Verify Links: Before clicking on any link in an email, hover over it to verify the destination URL. If it looks suspicious, do not click.
  • Official Vianet Website: Always access the new Vianet Webmail through our official website: vianet.ca. Bookmark it for easy access.
  • Report Suspicious Activity: If you receive any communication that you believe is suspicious or fraudulent, please report it immediately to our customer support team at 1-800-788-0363

Protecting your account is a shared responsibility. Vianet will do its part, and we ask that you remain vigilant.


We're confident you'll love the new Vianet Webmail! We're committed to providing you with the best possible online experience, and this upgrade is a significant step in that direction.

Stay tuned for further updates and instructions on your migration. We appreciate your patience and look forward to welcoming you to the new Vianet Webmail!

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