About Vianet Wireless Internet


Rural Wireless Internet comes in a variety of speeds, however please note that not all speeds will be available at all towers. Although we are upgrading sites as quickly as possible, all the listed speeds may not be available due to older equipment on towers, distance from tower and blockage from trees and terrain.

We encourage you to click the "Check Availability" button below to start the signup process. Signup will be confirmed after review by one of our wireless representatives and, in most cases, an in-person sitecheck.

Expected installation times will vary according to time of year and site check location. Listed times are maximum.


What to Expect


First, you submit your Signup Request. We then confirm whether you qualify for High Speed Wireless Internet (this process usually takes 2 to 4 business days). After that, we will perform an onsite service availability check (this can take up to 3 weeks at the latest). Once we have completed our on-site service check, we will work with you to schedule an install date within 1 to 2 weeks.

A site check is required to determine package availability. To arrange a site check, please complete the form located at https://sitecheck.vianet.ca. You will then be contacted by a Vianet representative.

Telephone


Value-Added

  • Online backup - from $10.00 /month
  • Additional email accounts - $2.00 /month
  • 1 GB of email storage space - $2.00 /month
  • 100 MB of personal web space - $5.00 /month

Installation Charges

Installation charges apply to all high-speed wireless internet packages.


Speeds and Data

Connection speeds, amount of data moved, or some combination of the two may be limited to provide fair access to all subscribers based on the capacity of the system.


Cancellations

Wireless service is canceled on the last day of the month and requires a minimum 30 days notice. Hardware must be returned within 10 days of cancellation or a hardware rental fee will be billed until it is returned.


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